The Council recommended a complete evaluation of all equipment alarms and as a result, unnecessary alarms were identified and eliminated. Staff also identified ways to reduce other sources of noise on the units. The result – a better patient experience.
“By engaging patients, family members and staff in ongoing communication, we maintain a focus on continually improving the patient- and family-centered care for which our community hospital has been known throughout its 100-year history,” said Kathy Schuler, chief nursing officer and vice president of Patient Care Services.
For more information, or to become a member of the Patient and Family Advisory Council, please call (781) 756-2216.